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Prepare, respond or recover — CMS survey services

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Experts in a time of crisis

Immediate jeopardy. Condition-level deficiencies. These are the words health care leaders hope never to hear. The impacts to the health and safety of your organization’s patients, as well as its staff, brand and bottom line, are monumental.


We can help you prepare to achieve and maintain compliance with the Centers for Medicare and Medicaid Services (CMS) Conditions of Participation (CoPs) before, during and after a survey.


We have a full suite of customizable advisory services- from mock surveys to onsite support during or after your survey to a pay as you need off-site service- we are here to help when your CMS dollars are at stake.


You do not have to be accredited by The Joint Commission to work with JCR CMS experts. We have specialized consultants in the following areas to help with CMS compliance:

– Hospitals 

– Nursing Care Centers 

– Organ Transplant 

– Psychiatric Hospitals

– Ambulatory Surgical Centers

– Dialysis Centers

– EMTALA

– Home Health and Hospice

Hear Michelle McDonald,RN, MPH Executive Director, Government Regulations, Joint Commission Resources, talk about how we can help you prepare for and respond and recover form a CMS survey.

Need Additional Services?

Customized CMS Offsite Support Services

Get timely, trusted answers to CMS questions by email, phone or both. We provide clear, practical guidance on questions including, but not limited to:

– General Medicare requirements

– Conditions of Participation (CoPs)

– The Plan of Care

– The Plan of Correction submission process

– CMS form 2567: Statement of Deficiencies (SOD)


Systems Improvement Agreement (SIA)

An SIA may be the only way forward for your organization if you’re faced with the loss of Medicare participation. Our experts have:


– Experience conducting SIAs

– Expertise in patient safety & best practices

– Experience in change management

– Relationships with subject matter experts

– Independent outside opinions

– Ethically based business practices

– Knowledge of Conditions of Participation



“The State Department of Health surveyors showed up Wednesday morning to conduct their follow-up survey. Thought you might be interested to know that our repeat survey went well. We appreciated all your help and advice! It was so beneficial.”

Chief Executive Officer, Medical Center

Our Joint Commission Resources CMS experts have a proven record of excellence

Our CMS survey experts are former state and federal surveyors. Their depth of expertise includes the full continuum of care — from hospitals, ambulatory surgery centers and nursing homes to home health care and hospice agencies. Our unique combination of hands-on expertise enables us to provide practical, effective solutions to address any level of CMS need, in any health care setting.


Let us help you have a positive CMS survey experience, or respond and recover with trusted guidance and support.

Contact us today at (877) 654-6949